INQR-9333 has 10 years experience selling into the Legal Sector and almost 3 years experience in Customer Success with a B2B SaaS LegalTech firm.

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She is an experienced Senior Customer Success Manager with a demonstrated history of working in SaaS.

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Strong sales professional skilled in SaaS implementation, Negotiation, New Business Sales, Account Growth and Customer Relationship Management (CRM).

• INQR-9333 has been second in command to the Head of CS and has put in place new processes and looked after 45 key legal clients, including Freshfields, Baker McKenzie, Dentons, Norton Rose and many more all the way down to small law firms.
• Recently she has run an internal project focused on creating a scalable offering at her current company.
• She's in the process of setting up a tiered system and establishing a governance model for each tier.
• She's a mentor to the alumni of Birmingham University and in previous roles she's had people report into her with a dotted line.
• She's open to new opportunities and is looking for a Head of Customer Success Role.